Official Document

m1cuci Privacy Policy

m1cuci respects the privacy of every user. This policy clearly explains how we collect, store, use and protect your personal information when you use our platform.

Effective Date: 1 January 2026

Our Commitment to Your Privacy

Six core principles that shape how m1cuci handles your data

Data Security First

All personal information you provide is stored with industry-standard encryption. We use SSL/TLS protocols to protect every session and transaction in your account.

No Sale of Information

m1cuci does not sell, rent or transfer your personal information to any third party without your explicit consent, except in situations required by law.

User-Owned Control

You have the right to access, amend and request deletion of your personal data at any time. Contact our team via live chat or email to start that process.

Minimal Collection

We only collect information that is strictly necessary to provide the service, process transactions and comply with our international licensing requirements.

Communication Preferences

You can control the type of marketing communications you receive from us. You can unsubscribe at any time through your account settings or by contacting our support team.

Licensing Compliance

As a platform operating under international licensing, m1cuci is subject to strict KYC and AML requirements, including compliance with user identity verification procedures.

1. Introduction and Scope of Policy

This Privacy Policy is issued by m1cuci ("we", "our platform") and applies to all individuals who register, access or use the services provided through our official website. By registering an account or continuing to use this platform, you acknowledge that you have read, understood and agreed to the terms set out in this Privacy Policy.

This policy covers all data processing activities carried out by m1cuci, including but not limited to account registration, deposits and withdrawals, participation in games, use of customer support and any other interaction with our services.

This policy may be updated from time to time. We will notify you of significant changes via email or a notification in your account. The effective date shown above reflects the latest version of this document.

2. Information We Collect

m1cuci collects several categories of information to ensure services can be carried out safely, efficiently and in compliance with licensing requirements. Information is collected directly when you interact with our platform.

Information you provide directly:

Full name, date of birth and identity card number (MyKad) for identity verification purposes
Email address, mobile phone number and account password
Payment method information such as e-wallet accounts (Touch 'n Go eWallet, ShopeePay, DuitNow) or bank account details for FPX
Supporting documents uploaded during the KYC (Know Your Customer) process, such as a photo of your MyKad
Any information you share with our customer support team

Information collected automatically:

IP address, web browser type and your device's operating system
Session log data such as login time, logout time and activity within your account
Complete records of deposit and withdrawal transactions
Game records including the date, time and outcome of each session
Cookie data and related tracking technologies for platform functionality and analytics purposes

3. How We Use Your Information

All information collected by m1cuci is used for legitimate purposes related to the services we offer. We do not use your data for other purposes without your consent.

Creating and managing user accounts, including identity and age verification (users must be 21 years of age or older)
Processing financial transactions including deposits and withdrawals securely
Preventing fraud, money laundering and other illegal activities in line with our licensing obligations
Providing 24/7 customer support in Malay and English
Sending important service communications such as transaction confirmations and security notifications
Sending marketing communications about promotions, bonuses and current offers (subject to your subscription preferences)
Complying with applicable legal and regulatory requirements under our international licensing
Improving the quality and security of the platform based on usage analysis

4. Sharing Information with Third Parties

m1cuci does not sell or rent your personal information. However, in operating our services, we may need to share your data with certain parties in the following circumstances:

Payment service providers: Processors such as FPX gateways, e-wallet providers and cryptocurrency networks require transaction information to complete your payments
Game software providers: Game studios that supply content to our platform may receive session data required for technical functionality
Regulatory authorities: When required by law, court order or licensing requirements, we may need to disclose certain information to the relevant authorities
Technology service partners: Hosting, cybersecurity and analytics services that help us operate the platform securely, subject to strict confidentiality agreements

All third parties we work with are required to meet data security standards equivalent to the level of protection we provide to our users.

5. Cookies and Tracking Technologies

m1cuci uses cookies and similar technologies to improve the user experience, maintain login session security and understand platform usage patterns. Cookies are small text files stored on your device by your web browser.

Types of cookies we use:

Essential cookies: Required for core platform functions such as login sessions and account security. Cannot be disabled
Analytics cookies: Help us understand how users interact with the platform for improvement purposes
Preference cookies: Save your language, display and personal settings

You can control or block cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and security of our platform.

6. User Rights Regarding Personal Data

As an m1cuci user, you have the following rights regarding the personal information we hold about you:

Right of Access: You can request a copy of the personal information we hold about you
Right of Rectification: You can ask us to correct information that is inaccurate or incomplete
Right of Erasure: In certain circumstances, you can request that your information be deleted, subject to our legal and licensing obligations
Right to Object: You can object to the processing of your data for direct marketing purposes
Right to Restriction: You can ask us to limit the processing of your data in certain circumstances

To exercise any of the above rights, please contact our customer support team via live chat or email at [email protected]. We will process your request and provide a response within a reasonable time.

Please note that some data deletion requests may not be fully fulfilled due to legal and licensing requirements that oblige us to retain transaction and user identity records for a certain period.

7. Data Security and Storage

m1cuci implements appropriate technical and organisational security measures to protect your personal information from unauthorised access, modification, disclosure or destruction.

Data encryption during transfer using industry-standard SSL/TLS protocols
Data encryption during storage for sensitive information including passwords and payment details
Strict internal access controls — only authorised staff who need access to carry out their duties are permitted
Continuous system monitoring to detect and address any security threats
Regular security audits to ensure our systems consistently meet current standards

Your data is stored on secure, protected servers at all times. The data retention period depends on the type of information and applicable legal requirements, however we do not retain your data longer than necessary.

8. Children's Privacy and Age Restrictions

The m1cuci platform is intended for adult users only. In accordance with Malaysian licensing regulations and laws, online gambling services are permitted only for individuals aged 21 and above.

We do not knowingly collect personal information from individuals under the age of 21. Our registration process requires age verification through a valid identity document (MyKad or passport). Should we find that information has been collected from a user below the age limit, we will promptly delete the account and all associated data.

Parents and guardians who become aware that their child or ward has registered an account on our platform are requested to contact our support team immediately.

9. Contact Us About Privacy

If you have any questions, concerns or complaints regarding how we handle your personal information, our team is available 24 hours a day, 7 days a week in Bahasa Melayu and English.

You can reach us via live chat available directly on our platform, or by email at:

Privacy Email: [email protected] — We aim to respond to all privacy-related enquiries within a reasonable timeframe.

For requests involving your data rights or complaints about the processing of personal information, please clearly state that your message relates to "Privacy Policy" or "Personal Data" so we can route your request to the relevant team more quickly.

Privacy Policy Frequently Asked Questions

Answers to commonly asked questions about privacy and user data at m1cuci

During registration, we require your full name, date of birth, email address, mobile phone number and password. For full account verification (KYC), you will also need to submit a copy of your MyKad or a valid identity document. All this information is required to ensure account security and to comply with our international licensing requirements.

m1cuci does not sell or rent your personal information to any party. Data sharing only occurs in limited circumstances — with payment service providers to process your transactions, technology providers that help us operate the platform, and regulatory authorities when required by law. All these parties are bound by strict confidentiality agreements.

You can request deletion of your personal data by contacting our support team via live chat or email at [email protected]. Please state clearly that your request is regarding "data deletion". Please note that some data may need to be retained to meet legal and licensing requirements for a certain period, even after an account is closed.

All financial transactions on m1cuci are processed using SSL/TLS encryption. Payment information such as e-wallet details (Touch 'n Go eWallet, ShopeePay, DuitNow) and bank accounts are stored with data encryption. We do not store credit or debit card numbers directly. Every deposit and withdrawal transaction goes through a multi-layer security verification process.

Yes, you can stop receiving marketing communications at any time. You can do this by clicking the "unsubscribe" link found at the bottom of every email we send, or by updating your communication preferences in your account settings. You can also contact our customer support directly. Please note that you will still receive important service emails such as transaction confirmations and security notifications.

When your account is closed, we will process the request to delete your data. However, certain information such as financial transaction records and identity verification data may need to be retained for a period set by licensing requirements and laws related to anti-money laundering. Once the mandatory retention period ends, that data will be securely deleted from our systems.

Join m1cuci Today

Play Safely and with Confidence

Your privacy and security are our priority. Register an m1cuci account now and enjoy a 100% welcome bonus of up to RM1,000, processed with full data protection.

Your data is fully protected. Platform for users aged 21 and above only.